Privacy Policy
Last updated: May 23, 2026
1. Who we are
AllWays Cabo Boats ("we", "our", "us") operates the website allwayscaboboats.com and offers private sailboat experiences in Cabo San Lucas, Baja California Sur, Mexico.
2. What information we collect
We collect information you provide directly to us when you:
- Make a reservation (name, email, phone, hotel name, group size, date)
- Submit an inquiry form (name, email, phone, message)
- Subscribe to our newsletter (email)
- Contact us by phone, WhatsApp, or email
We also automatically collect:
- Browser type, device, IP address, and approximate location
- Pages visited and time spent on each page
- Referring website (e.g., Google, Instagram, direct)
- Cookie identifiers (if you accept analytics or advertising cookies)
3. How we use your information
- To confirm and manage your reservation
- To send transactional emails (booking confirmation, voucher, reminders)
- To coordinate hotel transportation pickup
- To respond to inquiries
- To improve our website and services
- To measure marketing effectiveness (only if you consent to analytics)
- To show you relevant ads on Google and partner platforms (only if you consent to advertising)
4. Third-party services we use
- PayPal — payment processing (PCI-compliant, we never store your card details)
- SendGrid — transactional emails
- Google Analytics 4 — anonymous traffic analytics (only with your consent)
- Google Ads — advertising attribution (only with your consent)
- Meta (Facebook/Instagram) Pixel — if enabled in the future, only with consent
5. How we share your information
We do NOT sell your personal data. We share it only with:
- Service providers strictly necessary to deliver your reservation (e.g., PayPal for payment, transportation provider for hotel pickup)
- Government authorities if required by law
- Advertising platforms in anonymized form (only with consent)
6. How long we keep your information
Reservation data: 5 years (tax and accounting requirements). Newsletter subscriptions: until you unsubscribe. Analytics data: 14 months (anonymized).
7. Your rights
You can request to:
- Access the data we hold about you
- Correct inaccurate data
- Delete your data (subject to legal retention)
- Withdraw consent for analytics or advertising at any time
- Export your data in a portable format
To exercise any of these rights, email us at info@allwayscaboboats.com. We respond within 30 days.
8. Cookies
See our Cookie Policy for details on the cookies we use and how to manage them.
9. Children's privacy
Our services are not directed at children under 13. We do not knowingly collect data from children under 13. If you believe we have, contact us and we will delete it.
10. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top reflects the most recent change. Material changes will be announced on our home page.
11. Contact
AllWays Cabo Boats
Email: info@allwayscaboboats.com
Phone: +52 (624) 129-7911
Cabo San Lucas, Baja California Sur, Mexico